ACD Direct jobs - Boston, MA
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| May 23 | Associate Creative Director/Art Director | Mullen Advertising | Boston, MA |
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to join our Boston creative team. As an ACD, you will be responsible for the big ideas and execution of all creative components, including online advertising, social media,... more |
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| May 23 | Area Vice-President of Acute Sales | Hill-Rom Services | Boston, MA |
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(AE) and Account Clinical Directors (ACD) to drive profitable revenue and market ... Ensure direct staff is equipped with training and tools/information needed to complete the... more |
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| May 23 | Associate Creative Director/Art Director | Mullen | Boston, MA |
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to join our Boston creative team.As an ACD, you will be responsible for the big ideas and execution of all creative components, including online advertising, social media,... more |
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| May 21 | Manager, Information Technology | Care.com | Waltham, MA |
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team. The team currently consists of 2 direct reports. There is one additional ... including supporting the specialized needs (ACD, queuing, etc.) of Care.com?s customer... more |
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| May 21 | Call Center Supervisor | LoJack | Canton, MA |
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workflow. • Monitors ACD Queue consistently to ensure that we are handling calls ... incoming ACD calls to ensure adherence to scripts, policies and procedures. • Supervise... more |
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| May 14 | Customer Service Sr. Associate | Dell | Quincy, MA |
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The PSR is logged into an ACD phone line and handles calls for most of his/her shift. Dell offers: -Opportunity to work with a strong brand at one of the world's largest IT... more |
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| May 11 | Director - Workforce Planning | Staples | Framingham, MA |
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An understanding of call center tools, i.e. ACD's, eWFM systems, email distribution systems and scheduling tools and processes * Excellent verbal and written communication skills... more |
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| May 09 | Assistant Center Director | Knowledge Universe Education | Andover, MA |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| May 04 | Copy Manager | Constant Contact | Waltham, MA |
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ACD/Copy...we just don't use that title here) ... opportunities * No creative silos based on direct, interactive and general * Casual work... more |
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| May 03 | ICM Case Manager | Beacon Health Strategies | Boston, MA |
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activity5. Phone coverage as needed on ACD system for Clinician Line6. Assist in ... only case management service, they are not direct clinical service providers and do not... more |
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| Apr 28 | Assistant Center Director / Center Director | Knowledge Universe Education | Westwood, MA |
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The Assistant Center Director (ACD) / Center Director (CD) operate the center in accordance with KLC policies, procedures and state licensing standards to provide an educational,... more |
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| Apr 28 | Console Operator | Lahey Clinic Foundation | Burlington, MA |
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Experience: Previous telephone/switchboard or ACD experience preferred. Medical terminology or basic understanding Strong Customer Service Skills Shift DAY/EVE Fri: 12pm-8:30pm,... more |
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| Apr 27 | Assistant Center Director / Center Director | Knowledge Universe | Westwood, MA |
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SUMMARY The Assistant Center Director (ACD) / Center Director (CD) operate the center in accordance with KLC policies, procedures and state licensing standards to provide an... more |
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| Apr 25 | Customer Service Supervisor | Neighborhood Health Plan | Boston, MA |
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(Word, Excel, PowerPoint) proficiency * ACD Management System experience * Ability to inspire, support and generate trust. * Customer focused and committed to service excellence. more |
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| Apr 21 | Console Operator Weekends | Lahey Clinic Foundation | Burlington, MA |
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Experience: Previous telephone/switchboard or ACD experience preferred. Medical terminology or basic understanding Strong Customer Service Skills Shift DAYS Saturdays and Sundays... more |
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| Apr 19 | Customer Care &Sales Rep Bilingual French Canadian & English | Volt Information Sciences | Woonsocket, RI |
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(at home) and who is comfortable without direct day-to-day direction. Also, the ... customer satisfaction -Answer high volume ACD phone calls and process orders within... more |
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| Apr 18 | ACD PROJECT MANAGER / 40 HOURS / DAYS - BWH HEALTH INFORMATION SYSTEMS | Partners Healthcare | Boston, MA |
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other project management activities of the ACD projects from a health information ... copy/paste, printing, etc. - Assure ACD documentation design is in alignment with... more |
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| Apr 16 | ACD PROJECT MANAGER / 40 HOURS / DAYS - BWH HEALTH INFORMATION SYSTEMS | Brigham and Women's Hospital | Boston, MA |
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other project management activities of the ACD projects from a health information ... creation, copy/paste, printing, etc. Assure ACD documentation design is in alignment with... more |
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| Apr 09 | Senior Cisco Unified Communications Engineer | CDW | Boston, MA |
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mail, unified messaging, Video (Tandberg), ACD and IVR systems * Experience with Active Directory, Exchange and Microsoft core infrastructure technologies * Excellent written,... more |
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| Apr 06 | Assistant Center Director | Knowledge Universe | Andover, MA |
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The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| Mar 31 | Telecommunication engineering analyst | Randstad Technologies | Boston, MA |
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network systems such as PBX, Voice Mail, ACD, IVR, and unified communications systems ... projects such as Wireless, Centrex, ACD, Enhanced Call Processing applications,... more |
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| Mar 03 | IT Service Desk Supervisor | Pomeroy IT Solutions | Watertown, MA |
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Location : Watertown, MA Position Type : Direct Placement Experience Level : 5 Years ... generate key performance indicators such as ACD (Automatic Call Distributor)Call... more |
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| Feb 21 | Director, Global Call Center Workforce Management | Visaprint US | Lexington, MA |
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call center tools (Actual Call Distribution (ACD) and WFM systems) and scheduling ... high-volume production facilities and direct marketing expertise. Employees of... more |
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| Feb 06 | Customer Support Field Service Engineer | Aspect | Chelmsford, MA |
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GENERAL SCOPE & SUMMARY Provide onsite and remote service delivery of Aspect Software's hardware and software products in conjunction with the phone support teams. This includes,... more |
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| Feb 01 | Customer Service Sr. Associate | Peter Altabef - Dell Services | Boston, MA |
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The PSR is logged into an ACD phone line and handles calls for most of his/her shift. Dell offers: -Opportunity to work with a strong brand at one of the world's largest IT... more |
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