ACD Direct jobs - Denver, CO
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| May 23 | Senior Telecom Engineer - Avaya & BSR (Kansas City MO, Aurora CO, Knoxville TN) | Tyco | Aurora, CO |
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Best Services Routing and Avaya Skills Based ACD Routing, including knowledge of high ... of principles, concepts, and theories in ACD, VoIP, SIP, and telecommunications... more |
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| May 23 | Customer Solutions Advisor (602) | Cbeyond | Englewood, CO |
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to work without a lot of structure or direct supervision. Ability to work in a ... Experience working with automated call distribution (ACD) systems and/or database contact... more |
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| May 21 | Temporary Financial Services Representative I-III (CC) | Elevations Credit Union | Boulder, CO |
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3. To meet or exceed assigned average daily ACD availability. 4. To process member transactions with zero errors. Knowledge and Skills: Experience: Six months to two years of... more |
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| May 18 | Telecom Engineer- Avaya | CORESTAFF Technology Group | Denver, CO |
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IP PBX systems Automatic Call Distribution (ACD) reporting and other telecommunications ... and theories in Automatic Call Distribution ACD VoIP SIP and telecommunications platforms... more |
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| May 18 | Manager, Service and Warranty Protection Plan | Directv | Denver, CO |
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forecasting/scheduling, call routing, and ACD/telecom/CRM applications is a must. * Understanding and experience in service contract and extended warranty structure and operations... more |
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| May 14 | Associate Creative Director | Deloitte Development | Denver, CO |
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doing it. The Associate Creative Director (ACD) is charged with determining the best ... Able to organize and self-direct execution of tasks/duties... more |
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| May 11 | Director - Workforce Planning | Staples | Aurora, CO |
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As the Director of Workforce Management you will be responsible for the management of all core workforce management functions, including budgeting, forecasting contact volumes,... more |
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| May 08 | Customer Solutions Advisor | Cbeyond | Englewood, CO |
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to work without a lot of structure or direct supervision. Ability to work in a ... Experience working with automated call distribution (ACD) systems and/or database contact... more |
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| May 02 | Manager IT | First Data | Greenwood Village, CO |
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the leader for assigned resources. Coaches direct reports and subordinates within the ... or US Citizen. Experience with Avaya ACD system and working on Centerview is a... more |
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| Apr 27 | Workforce Planning Supervisor | Liberty Mutual | Golden, CO |
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management professionals; supervise and direct the work of a unit which analyzes ... achieve shared goals. * Knowledge of Avaya ACD & NICE Totalview helpful but not... more |
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| Apr 26 | Internal Senior Designer | Deloitte | Denver, CO |
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they do not need direction from the CD or ACD. This designer should be comfortable ... creative direction from other teams, ACD and CD * Able to make good design... more |
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| Apr 25 | Sr. Coverage Programmer - Tandem/HP Nonstop/Connex | Visa | Highlands Ranch, CO |
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all calls coming into the MPS Coverage ACD system : * Works closely with service ... all calls coming into the MPS Coverage ACD system * Minimum of 3-5 years experience... more |
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| Apr 25 | Sr. Coverage Programmer - Tandem/HP Nonstop/Connex | Playspan | Highlands Ranch, CO |
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all calls coming into the MPS Coverage ACD system Qualifications * Minimum of 3-5 years experience with supporting HP Non Stop Tandem systems * Programming experience with TAL,... more |
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| Apr 25 | Internal Senior Designer | Deloitte Development | Denver, CO |
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they do not need direction from the CD or ACD. This designer should be comfortable ... creative direction from other teams, ACD and CD * Able to make good design... more |
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| Apr 23 | Partner Operations Manager | Viasat | Denver, CO |
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with contact center systems such as ACD, IVR, email, chat and other applications * Experience creating and implementing a performance management culture * Working knowledge of... more |
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| Apr 20 | Sr.Director, National Customer Service and Call Center Resource Organization | Directv | Englewood, CO |
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and tools including IVR's, CTI, ICM/BSR, ACD's and reporting tools. * An advanced ... the proven ability to motivate, develop and direct large teams and meet deadlines and... more |
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| Apr 06 | Assistant Center Director | Lone Tree, Co | Lone Tree, CO |
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SUMMARYThe Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to provide... more |
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| Apr 06 | Senior Telecom Engineer - Avaya & BSR (Knoxville, TN, Kansas City, MO, multiple locations) | Tyco | Aurora, CO |
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Best Services Routing and Avaya Skills Based ACD Routing, including knowledge of high ... of principles, concepts, and theories in ACD, VoIP, SIP, and telecommunications... more |
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| Apr 03 | Assistant Center Director | Knowledge Universe | Denver, CO |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| Apr 02 | Assistant Center Director | Denver, Co | Denver, CO |
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SUMMARYThe Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to provide... more |
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| Mar 30 | Supervisor, Global Workforce Management | MoneyGram International | Lakewood, CO |
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practices. (Required) * Understanding of ACD and workforce management reporting. (Preferred) * Experience administering Workforce Management systems, such as ASPECT, IEX, Blue... more |
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| Mar 28 | Sr. Coverage Programmer - TPF | Visa | Highlands Ranch, CO |
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* Handle all calls coming into the Coverage ACD system : * Works closely with service ... * Handle all calls coming into the Coverage ACD system * Minimum of 7-10 years experience... more |
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| Mar 28 | Sr. Coverage Programmer - TPF | Playspan | Highlands Ranch, CO |
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* Handle all calls coming into the Coverage ACD system Qualifications * Minimum of 7-10 years experience with supporting TPF Operating Systems, including recent exposure to z/TPF... more |
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| Mar 19 | Senior Manager of Customer Services | Spectra LOGIC | Boulder, CO |
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CRM Systems Media Blending applications KB ACD IVR IM Chat and Forum applications as ... storage industry a plus StatusFull Time Direct Hire Exempt Position BenefitsOur full... more |
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| Jan 20 | SR Telecom Systems Administrator | Startek | Denver, CO |
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Define and analyze ACD/PBX layouts for multiple sites and recommend changes ... Knowledge of ACD/PBX/Voice Mail construction and best practices... more |
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