ACD Direct jobs - Pompano Beach, FL
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| May 25 | Technical Support Engineer | Citrix Systems | Fort Lauderdale, FL |
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Ensure telephone ACD queue coverage accounts for 65% of time spent in direct customer contact. Achieve and maintain targeted statistics such as cases closed, or resolved, along... more |
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| May 23 | Senior Telecom Engineer - Avaya & BSR (Kansas City MO, Aurora CO, Knoxville TN) | Tyco | Boca Raton, FL |
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Best Services Routing and Avaya Skills Based ACD Routing, including knowledge of high ... of principles, concepts, and theories in ACD, VoIP, SIP, and telecommunications... more |
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| May 10 | Assistant Center Director | Margate, Fl | Margate, FL |
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SUMMARYThe Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to provide... more |
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| May 10 | Assistant Center Director | Knowledge Universe Education | Margate, FL |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| May 10 | Assistant Center Director | Knowledge Universe | Margate, FL |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| May 04 | Sr. Student Central Advocate | Ross University | Miramar, FL |
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Knowledge/experience within an ACD Call Center environment a plus but not required. Knows and applies fundamental customer service concepts, practices and procedures to create... more |
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| Apr 14 | Sr Student Central Advocate | Ross University | Miramar, FL |
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Knowledge/experience within an ACD Call Center environment a plus but not required. * Knows and applies fundamental customer service concepts, practices and procedures to create... more |
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| Apr 06 | Senior Telecom Engineer - Avaya & BSR (Knoxville, TN, Kansas City, MO, multiple locations) | Tyco | Boca Raton, FL |
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Best Services Routing and Avaya Skills Based ACD Routing, including knowledge of high ... of principles, concepts, and theories in ACD, VoIP, SIP, and telecommunications... more |
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| Mar 23 | SeniorTechnical Support Engineer - ReqCode 13610 | Citrix Systems | Fort Lauderdale, FL |
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* Ensure telephone ACD queue coverage accounts for 65% of time spent in direct customer contact. * Achieve and maintain targeted statistics such as cases closed, or resolved,... more |
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| Mar 21 | Network & Security Manager | Securityheadhunter.com | Boca Raton, FL |
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of telephony environment as a whole (ACD, IVR, Avaya, Nortel, voice network, ... Inc. POB 620298 * Oviedo, FL 32762 Direct: 407-365-2404... more |
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