ACD Direct jobs - Walnut Creek, CA
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| May 24 | Functional Business Analyst | Modis | Berkeley, CA |
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such as Agile Rational Unified Process etc Direct experience in requirements gathering ... collaboration team achievement and good communication ITIL, ITSM, Call Center,... more |
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| May 19 | Director, Contact Center Support Services | Kaiser Permanente | Pleasanton, CA |
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Management (e.g., Knowlagent) * PBX/ACD/CTI (e.g., Aspect, Avaya, Nortel, ... (e.g., CIM, IWD) * IVR systems (e.g., Direct Talk, Periphonics, Genesys, Qwest... more |
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| May 12 | Associate Creative Director | Deloitte Development | San Francisco, CA |
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doing it. The Associate Creative Director (ACD) is charged with determining the best ... Able to organize and self-direct execution of tasks/duties... more |
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| May 11 | Solutions Architect | Five9 | San Ramon, CA |
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Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices a Experience with NICE Monitoring and/or IEX WFM solutions is a plus. Excellent... more |
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| May 11 | Assistant II/Customer Service Associate | University of California Berkeley | Berkeley, CA |
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Effectively use departmental automated call distribution (ACD) system in answering and/or ... within a customer service environment. Direct students to other departments and... more |
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| May 11 | Associate Creative Director | Deloitte | San Francisco, CA |
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doing it. The Associate Creative Director (ACD) is charged with determining the best ... Able to organize and self-direct execution of tasks/duties... more |
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| May 11 | Assistant II/Customer Service Associate #13946 | University of California, Berkeley | Berkeley, CA |
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? Effectively use departmental automated call distribution (ACD) system in answering and/o ... within a customer service environment. Direct students to other departments and... more |
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| May 08 | Consumer Experience Tier 3 Manager | Scea | San Francisco, CA |
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This is a demanding and fast paced direct leadership position requiring ... Principle Duties / Responsibilities: Lead and direct a team of Consumer Serv... more |
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| May 07 | Technical Support Engineer - Weekend Shift Job | Akamai Technologies | San Mateo, CA |
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with Automated Call Distribution (ACD) and at least one CRM system such as Siebel/Remedy. - Prior customer-facing and project management experience a plus. - Strong verbal... more |
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| Apr 11 | OE Service Desk Supervisor | University of California, Berkeley | Berkeley, CA |
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that customer requirements are met. May have direct management responsibility for mission ... Automated Call Distribution Systems (ACD), and ticketing systems. Knowledge of... more |
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| Mar 30 | Assistant Center Director | Knowledge Learning | El Sobrante, CA |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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| Mar 28 | OE Service Desk Supervisor #13730 | University of California, Berkeley | Berkeley, CA |
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customer requirements are met. ? May have direct management responsibility for mission ... Automated Call Distribution Systems (ACD), and ticketing systems. ? Knowledge of... more |
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| Mar 28 | Senior Art Director | Cybercoders | San Francisco, CA |
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a limit pushing, Advertising Art Director or ACD with 4+ years of Ad Agency experience in brainstorming, strategizing and directing print and broadcast advertising campaigns and... more |
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| Mar 28 | OE Service Desk Supervisor | University of California Berkeley | Berkeley, CA |
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that customer requirements are met. May have direct management responsibility for mission ... Automated Call Distribution Systems (ACD), and ticketing systems. Knowledge of... more |
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| Feb 28 | Consumer Experience Tier 3 Manager | Sony Computer Entertainment America | Foster City, CA |
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This is a demanding and fast paced direct leadership position requiring ... Principle Duties / Responsibilities: * Lead and direct a team of Consumer Service agents t... more |
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| Nov 30 | Principal CTI Telecommunications Engineer - 300 | Cto/r&d Operations & Quality | Daly City, CA |
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implementing and supporting PBX/iPBX/ACD, media gateways, and other voice ... configuring, and supporting PBX/iPBX/ACD solutions. Extensive experience... more |
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| Sep 22 | Assistant Center Director | Knowledge Universe | Oakland, CA |
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SUMMARY The Assistant Center Director (ACD) assists the Center Director in operating the center in accordance with KLC policies, procedures and state licensing standards to... more |
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